Security & Trust at LudoX
Protecting your financial data is our top priority. We've built our entire platform around enterprise-grade security measures and zero-retention policies.
Our Security Promise
Built from the ground up with security as our foundation, not an afterthought.
Zero-Retention Data Architecture
Our revolutionary one-file-per-user system ensures minimal data exposure. Customer financial information is automatically deleted after processing, with no backups, versioning, or historical data storage.
Neither you nor LudoX can recover deleted files—that's by design for maximum security.
Technical Access Restrictions
Technical controls prevent all LudoX personnel from accessing client files. Your data is processed algorithmically without human intervention, with AWS S3 bucket policies enforcing access restrictions at the infrastructure level.
Complete separation between your data and our team ensures maximum confidentiality.
Compliance & Certifications
Meeting the highest standards of security and compliance frameworks.
Achieving dual certification with both ISO 27001 and SOC 2 Type II demonstrates our commitment to world-class security standards.
Globally recognized certification for information security
Globally recognized certification for data security and privacy
01. Access Control
Access limited to those with legitimate business need, granted based on the principle of least privilege.
02. Defense in Depth
Security controls implemented and layered according to defense-in-depth principles.
03. Consistent Application
Security controls applied consistently across all areas of the enterprise.
04. Continuous Improvement
Implementation of controls is iterative, continuously maturing for improved effectiveness.
Infrastructure Security
Enterprise-grade cloud infrastructure designed for maximum security and reliability.
Cloud Architecture
Hosted exclusively on AWS Sydney Region (ap-southeast-2) ensuring Australian data residency. Multi-tenant isolation with dedicated S3 buckets and compute resources per client.
High availability design with multi-AZ deployment for 99.9% uptime guarantee.
Network Security
TLS 1.3 encryption for all data in transit and AES-256 encryption for data at rest. VPC with private subnets for sensitive systems.
Security groups with least-privilege rules and VPN requirements for all administrative access.
Access Controls
Principle of least privilege with users granted minimum required access. Multi-factor authentication required for all administrative functions.
Role-based permissions and comprehensive session monitoring and logging.
Complete Multi-Tenant Isolation
Every client's data is kept completely separate from other clients. Your financial information is stored in its own secure environment, ensuring no other client can access your data under any circumstances. This provides bank-level security without the technical complexity.
Team & Governance
Security leadership with decades of experience in financial systems and wealth management.
Security-First Development
Our development team brings extensive experience from major financial institutions, ensuring every feature is built with enterprise-grade security from the ground up.
We follow industry best practices for secure coding, infrastructure design, and data protection to keep your information safe while maintaining the performance and reliability that wealth management firms require.
Security Governance
Monthly security reviews led by our CTO, quarterly risk assessments with documented remediation plans, annual policy reviews and compliance audits.
Continuous security training for all team members ensures security-first culture across the organization.
Security Contacts
Have questions about our security practices? Our team is here to help.